Liability Coverage
- THIS IS NOT INSURANCE -
Jonah's Movers liability for loss or damage to cargo is limited to $0.60 per pound per article unless the carrier and shipper agree to a higher limit of carrier liability.
FREQUENTLY ASKED QUESTIONS
It’s really up to you. Some clients tally up each piece of furniture to get a total value of their goods and purchase the nearest level of coverage. Other clients are just worried about a few expensive items (like a fridge or new bedroom set) and purchase just that level of coverage.
Please note: This is NOT insurance. It is an upgrade from the government mandated 60 cents/pound of liability. Instead of resolving your claim at 60 cents/pound, we commit to working with you to resolving your claim. This could be by exploring repairing the item, replacement, or some kind of cash settlement, (whichever one is less expensive or makes the most sense).
Yes! There are certain items that Jonah's Movers will not carry or be liable for unless a special agreement to do so and a stipulated value of the articles are endorsed. Please let us know if you need to us move any of the following items:
Items of Extraordinary Value
Flammable or Explosive Items
Items of extraordinary value include, but are not limited to:
Fine art, jewelry, bank bills, coin or currency, deeds, notes, drafts or valuable papers of any kind, postage or revenue stamps, stamp collections, precious stones, articles of particularly inherent value, precious metals or articles manufactured therefrom.
We do everything we can to avoid damages before they happen. We protect each piece of furniture with a combination of shrink wrap, cardboard, moving blankets, or paper pads.
Mattresses will be shrink-wrapped by our team to keep the dirt away. Glass pieces will typically be protected with cardboard and blankets, Wooden furniture will be blanketed from top to bottom and then wrapped.
Yes. You can purchase the liability upgrade for the move into storage and separately for the move out. We would need to be the only company handling the items on both phases to ensure that any claims were not caused by the other company handling the items. The items are not covered while inside storage, just during the time that your items are in our “care, custody, and control.”
The Texas DMV classifies ‘unregulated’ as a move that does not involve transporting items on our truck. This would include loading/unloading a rental truck or POD, rearranging furniture in your home, or moving apartments within the same building.
No. Insurance can only be sold by a licensed insurance agent and Jonah’s Movers is not licensed or trained to sell insurance.
What Jonah’s Movers is offering is to raise the liability coverage from 60 cents per pound, to something else. In our case, that “something else” is to repair, replace, or make a cash settlement. We want to work with you and come to a fair resolution. This is typically the more common approach moving companies will take.
You always have the option of purchasing insurance from a third-party insurance carrier. Before purchasing, check with your home-owners policy to see if you are already covered.
We offer additional liability coverage as an optional benefit for our customers. Since every client and move is unique, we want you to have multiple options when it comes to keeping your items protected on move day!