Jonah’s Movers (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, and customer portal.

Information We Collect

We may collect information including:

• Name
• Email address
• Phone number
• Service addresses
• Moving details and inventory information
• Payment-related information (processed securely by third-party payment providers)
• Communications with our team
• Website usage information through analytics technologies

How We Use Your Information

We use your information to:

• Provide moving and storage services
• Prepare estimates and proposals
• Schedule and manage moves
• Process payments
• Send invoices and receipts
• Communicate regarding appointments and service updates
• Respond to customer inquiries
• Improve our services and customer experience
• Comply with legal obligations

SMS Communications

By providing your mobile phone number and consenting to receive text messages, you agree to receive SMS communications from Jonah’s Movers related to your requested services.
These messages may include:

• Quote and estimate notifications
• Appointment confirmations and reminders
• Scheduling updates
• Crew arrival notifications
• Customer support communications
• Invoice and payment reminders
• Review requests
• Other service-related communications

Message frequency varies depending on your service.
Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.

Sharing of Information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
Mobile phone numbers and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

We may share information only with trusted service providers who assist us in operating our business, such as payment processors, communication providers, scheduling systems, or cloud hosting providers, and only as necessary to provide our services.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance the user experience.

You may adjust your browser settings to refuse cookies, although some website features may not function properly.

Third-Party Services

Our services may utilize trusted third-party providers for communications, payment processing, scheduling, and hosting. These providers maintain their own privacy practices.

Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact Jonah’s Movers using the contact information provided on our website.